Privacy Policy

Privacy Policy

Health GC Privacy Policy

Last updated: February 17, 2025

1. Introduction

Welcome to Health GC, a product of Santa's AI Lab Inc. ("we", "us", "our"). We respect your privacy and are committed to protecting your health information through our compliance with this policy and with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

2. HIPAA Compliance Statement

Health GC is a HIPAA-compliant service. We maintain appropriate physical, technical, and administrative safeguards to protect the security and privacy of your Protected Health Information (PHI) in compliance with HIPAA regulations.

3. Information We Collect

Health Information

We collect and store the following types of health information:

  • Medical records and documentation

  • Lab results and test records

  • Insurance information

  • Treatment and medication records

  • Healthcare provider information

  • Appointment records and notes

  • Smart Scribe recordings and transcripts of medical appointments

  • Other health-related documentation provided by you

Technical Information

We automatically collect:

  • Device information

  • App usage data

  • Error logs

  • Performance data

4. How We Use Your Information

Health Information Use

We use your health information solely to:

  • Provide the Health GC service

  • Help you manage your healthcare journey

  • Generate AI-powered insights about your health

  • Maintain and improve our services

  • Comply with legal requirements

Anonymized Data Use

We may use anonymized, de-identified data for:

  • Improving our AI systems

  • Research and development

  • Generating aggregate health insights

  • Service enhancement

This anonymized data cannot be traced back to individual users and is handled in compliance with HIPAA de-identification standards.

5. Information Storage and Security

Security Measures

We implement comprehensive security measures including:

  • Encryption of data in transit and at rest

  • Access controls and authentication

  • Regular security assessments

  • Employee training on PHI handling

  • Audit logging and monitoring

  • Secure infrastructure

Data Storage

  • Your health information is stored on HIPAA-compliant infrastructure

  • Data retention periods align with HIPAA requirements and relevant EHR system policies

  • Backups are encrypted and secured

6. Information Sharing

We do not share your personal health information except:

  • As explicitly authorized by you

  • As required by law

  • For HIPAA-compliant business operations

  • With your healthcare providers as directed

7. Your Rights

Under HIPAA, you have the right to:

  • Access your health information

  • Request corrections to your records

  • Receive an accounting of disclosures

  • Request restrictions on information use

  • Receive notifications of privacy breaches

  • Obtain a copy of your records

8. Age Requirements

You must be at least 13 years old to use Health GC. Users under 18 must have parent or guardian approval.

9. Account Deletion and Data Removal

You may request deletion of your account through the app. Upon deletion:

  • Your personal information will be removed

  • Health records will be retained as required by applicable laws and regulations

  • Anonymized data may be retained

10. App Tracking and Analytics

We do not use cookies in the Health GC application. Under Apple's App Tracking Transparency framework, you can opt-in or opt-out of tracking within the application.

11. Changes to Privacy Policy

We will notify you of any changes to this policy by:

  • Posting updates on our website

  • Sending notifications through the app

  • Updating the "last updated" date

12. Emergency Situations

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY SERVICES IMMEDIATELY. The Service does not handle emergency situations.

Contact Information

Santa's AI Lab Inc. 812 16th St UNIT 5 Santa Monica, CA 90403 Email: support@myhealthgc.com

For privacy-specific concerns: privacy@myhealthgc.com

For questions about this Privacy Policy or to exercise your HIPAA rights, please contact our Privacy Officer at the address above.

Note: This Privacy Policy was last updated on February 17, 2025

INSIDER ACCESS

Join Our Insider List

Join Our Insider List

Get invited to early pilots, AI tool previews, and priority access to Health GC’s newest member benefits.